How do I add a Frontline employee to my Workplace community?

To add a Frontline employee to your community:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click People.
  3. Click Add People.
  4. Click Add One Person.
  5. Fill in their information. You will need to supply at least a name and employee ID.
    • Note: If the employee does not have a work email, you will be using an access code to invite them to Workplace.
  6. Click Add.
If you are inviting an employee without a work email address
To allow your employee to claim their account:
  1. Return to the People screen and search for the employee that you have just added.
  2. Click next to the employees name.
  3. Click Get access code.
  4. Give the access code to the employee and ask them to sign up for Workplace at work.workplace.com/work/accesscode. Here, they will create a username and password.
If you are inviting an employee with a work email address
The employee will be sent an email asking them to claim their account automatically after adding. However, we can remind them to claim account by sending email again.
To remind an employee to claim their account:
  1. Return to the People screen and search for the employee that you have just added.
  2. Click Remind next to the employees name.
  3. Click Send from the popup and then click OK.
  4. The employee will be sent an email again asking them to claim their account.
Move the account to Frontline
To mark an employee as a Frontline user:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click Frontline.
  3. Click Add People.
  4. Click Add Existing Profiles.
  5. Search for the employee and click their name.
Find out more about creating accounts with an access code, including how to create multiple accounts at once.
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